Terms and conditions

1. Introduction

Navigating this site and placing an order is your default agreement with the terms and conditions detailed in the following paragraphs.

We reserve the right to make changes at any time to our site and terms and conditions without any prior notice. By accepting the terms and conditions,you agree to comply with them in the version published on our website at the time of your visit. 


2. Using the site

The entire content of the site recipientecosmetice.ro (text, images,graphics) is the property of RECIPIENTE COSMETICE CRISTIAN SRL. The use of its content without the consent of RECIPIENTE COSMETICE CRISTIAN SRL or the rightful owners is strictly prohibited and is punished according to the laws in force. The right to create a web link to the site can only be achieved by our written agreement.

Through the images and information found on the recipientecosmetice.ro site, we try to make the images and the features of each product as accurate as possible. Prior to shipment, all products are verified, so we assume no liability and can not be held liable for any damages resulting from improper handling or use of the products by the customer for purposes other than those suggested on the site.

We assume no liability for incomplete information or any errors found on recipientecosmetice.ro, but we strive to update and correct the information submitted at all times. 

 

3. Contract documents

By registering an order on the site or by sending a phone or e-mail, you agree with one of the forms of communication, by telephone or by e-mail,necessary for the conduct of the business activity or operation. We reserve the right to change the quantity of the goods in the order on justified grounds with prior notice.

The invoice is a sale-purchase contract in accordance with the legislation in force. The sale-purchase contract is deemed to have been concluded when the order is fully paid and received by the buyer. 

 

4. Prices

The prices found on the recipientecosmetice.ro site are up-to-date and are denominated in RON, EURO and USD, and include VAT.

Prices do not include transport tax. The transport fee is 16.00 RON for any locality in Romania, regardless of the weight or size of the package.

We reserve the right to change the sales prices displayed on the site without prior notice to the customer. We do not perceive any additional charge. 


5. Placing orders

The minimum order amount is 25 RON (corresponding amount in EURO and USD),VAT included, without transport tax. Orders can be made:

  • online on our site by registering and creating a user account
  • by email to contact@recipientecosmetice.ro
  • by phone calling: 0730 575 557

Regardless of how you make your order: by phone, email or online, please send us all the information you need to process and deliver the order under the best conditions:

  • for individuals: name / surname, delivery address (full), valid mobile phone number.
  • for legal entities: company name, identification data, billing address, delivery address (full), contact person, valid mobile phone number.

RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to perform the order confirmation before honoring them by contacting customers by phone.

No orders can be placed in real time for products missing from stock. The buyer (a natural person or legal entity who makes an account on recipientecosmetice.ro and places an order) is notified if a product becomes available to order. If within 2 business days the buyer cannot be contacted by phone or give no reply to the notification received, the order will be shipped as such. The missing item will need to be ordered again, the seller (recipientecosmetice.ro) will not send it automatically automatically.

Any change to your placed order, please email it within 2 hours of the order being placed on the work schedule or at any time outside the work schedule by 10.00 on the next working day.

RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to select its customers. For justified reasons, RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to restrict customer access for an order or some of the payment /delivery facilities, including refusing to honor an order, if it believes that based on the customer's conduct or business on site, its actions could potentially harm RECIPIENTE COSMETICE CRISTIAN SRL. 


6. Payment methods

6.1 For Romania

a) refund upon receipt of the package

b) bank transfer to RO10BTRLRONCRT0255196001(RON), RO57BTRLEURCRT0255196001(Euros), or RO61BTRLUSDCRT0255196001(USD), in which case parcels will be shipped after confirmation of the amount in our bank account.

c) PayPal, to pay in foreign currency.

d) Online banking with EuPlatesc (Visa / Maestro / Mastercard).

If you have chosen the "Online banking card" payment method, you need to fill out a form with your card information on the secured payment processor page.

  • Visa and MasterCard / Visa Electron and MasterCard / Maestro Visa and MasterCard Visa and Master Card payments are made using the "3-D Secure" system developed by organizations providing on-line transactions with the same level of security as those achieved at the ATM or in the physical environment, at the merchant.
  • "3-D Secure" assures first that no information related to your card is transferred or stored at any time on the servers of the store or on the payment processor's servers, these data being directly entered into Visa and MasterCard systems.

Important to know! - There is no charge for bank card payments!


6.2 For external

Payments for external orders, irrespective of their value, can only be made in advance:

a) PayPal

b) Bank transfer to RO57BTRLEURCRT0255196001(Euros), or RO61BTRLUSDCRT0255196001(USD), in which case the parcels will be shipped after confirmation of the amount in our bank account.

c) Online banking with EuPlatesc (Visa / Maestro / Mastercard).

If you have chosen the "Online banking card" payment method, you need to fill out a form with your card information on the secured payment processor page.

  • Visa and MasterCard / Visa Electron and MasterCard / Maestro Visa and MasterCard Visa and Master Card payments are made using the "3-D Secure" system developed by organizations providing on-line transactions with the same level of security as those achieved at the ATM or in the physical environment, at the merchant.
  • "3-D Secure" assures first that no information related to your card is transferred or stored at any time on the servers of the store or on the payment processor's servers, these data being directly entered into Visa and MasterCard systems.

Important to know! - There is no charge for bank card payments!


7. Shipping and delivery of orders

The delivery term of the products ordered on the recipientecosmetice.ro site is up to 4 working days after placing the order and confirming it (for Romania), and 5 to 10 working days for external orders.

Delivery of orders is done through the GLS International fast shipping company.

The transport tax in Romania is 16.00 RON for any region in Romania,regardless of the weight or size of the package. The shipping charge for external orders is variable and depends on the shipping address. The shipping cost will be reflected on the validation page during the order completion process. 

The packages arrive at destination in Romania within 24-48 hours (Monday to Friday) of dispatch. Outside of Romania,orders have a delivery time of between 5 and 10 business days after placing the order and confirming it. Deliveries are made during the week from Monday to Friday, between 9.00-17.00.

If the customer is not found at the address mentioned, the courier company's representative will return once more, upon prior contact, after which the order will be returned to our premises, with the customer subject to double transport costs, regardless of the value of the products ordered, at a later order.


4. Complaints

Any kind of complaints please send them in writing to the email address: contact@recipientecosmetice.ro.

The complaints will be accompanied by the following details: the object / reason of the complaint and your proposal for resolving the complaint.


5. Processing of personal data

According to the requirements of Law no. 677/2001 for the protection of the persons regarding the processing of personal data and the free movement of these data, modified and completed, RECIPIENTE COSMETICE CRISTIAN SRL has the obligation to administer in the conditions of security and only for the specified purposes, the personal data that you have provide. By completing the data in the account creation and / or order form, the buyer unconditionally declares and accepts that his personal data is included in the database of RECIPIENTE COSMETICE CRISTIAN and gives his express and unequivocal agreement that all these personal data be stored, used and processed temporarily unlimited by RECIPIENTE COSMETICE CRISTIAN and its collaborators for the commercial activity of promoting goods and services, marketing, administrative, sales monitoring. By reading this document: Terms and Conditions, you have become aware that you are guaranteed the rights provided by law, respectively the right to information, the right to access data, the right to intervene, the right to oppose, the right not to be subject to an individual decision, the right to sue you in case of infringement of the rights guaranteed by Law 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data. You have the right to object to the processing of your personal data and to request the deletion of your data. For the exercise of these rights you can address with a written, dated and sent request to contact@recipientecosmetice.ro or to the address of the company of RECIPIENTE COSMETICE CRISTIAN specified on the site. RECIPIENTE COSMETICE CRISTIAN SRL can provide the data of the user and / or the personal buyer to other companies with which they are in partnership relations, as follows: courier and transport company, payment / banking services, marketing services providers.


6. Copyright, property rights

The entire content of the site recipientecosmetice.ro is the property of RECIPIENTE COSMETICE CRISTIAN SRL and is protected by the Copyright Law and the laws on intellectual property. Partial or total takeover of any element found on the site recipientecosmetice.ro: photos, text, logo, images, without the prior written consent of RECIPIENTE COSMETICE CRISTIAN SRL is punished according to the laws in force. The copying, distribution, transfer, use, reproduction or display of the content on the site are only possible with the express written consent of RECIPIENTE COSMETICE CRISTIAN SRL.


7. Facebook contests - Terms and Conditions

1. These terms and conditions are the rules (the "Rules") that apply to contests organized by RECIPIENTE COSMETICE CRISTIAN SRL on the Facebook page recipientecosmetice https://www.facebook.com/recipientecosmetice/. By entering these contests, participants agree to abide by these Rules.

2. The contests are organized by SC RECIPIENTE COSMETICE CRISTIAN SRL

3. Employees or members of the family of employees belonging to RECIPIENTE COSMETICE CRISTIAN SRL are not eligible to participate in these Contests, and RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to change the winners or refuse to award one or more winners of the Contest, if RECIPIENTE COSMETICE CRISTIAN SRL has good reason to believe that one of the winners is not eligible.

4. By entering these Contests, each participant undertakes that the data and information transmitted are true, current and complete. RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to verify the eligibility of the participants.

5. Each Contest is open to the public in Romania over 18 years. No person outside Romania is considered an eligible participant.

6. RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to disqualify any participant if he has good reasons and / or the participant / participants have violated one of the points presented in these Terms and Conditions.

7. Participation in these competitions can only be done on the recipientecosmetice Facebook page https://www.facebook.com/ recipientecosmetice /. All participants must present the information required and relevant to the Contest or in the discussions / correspondence related to the Contest. Entry to the competition does not involve any product purchase, and registration does not imply any cost.

8. Participants are not allowed to use multiple Facebook accounts to participate in the Contest and this is a deviation from these Terms and Conditions

9. The contest will start and end at the dates specified on the Facebook page, in the time zone of Romania. Any other participation other than the dates or times presented will not be considered.

10. RECIPIENTE COSMETICE CRISTIAN SRL cannot be held liable in the event of failure of any kind, disconnection of the Internet and communications network, errors, interruptions, delays, loss or forgetting of the password, unauthorized access, viruses, bugs, delay due to server response or other causes outside the control range or expertise of RECIPIENTE COSMETICE CRISTIAN SRL

11. The winner (s) will be chosen by the organizer RECIPIENTE COSMETICE CRISTIAN SRL. Each winner will receive only one prize, and RECIPIENTE COSMETICE CRISTIAN SRL undertakes to deliver this prize within 14 days from the date of the end of the Contest. In all these respects, the RECIPIENTE COSMETICE CRISTIAN SRL decision is final. After the prize has been delivered by RECIPIENTE COSMETICE CRISTIAN SRL to the winner it has the obligation that within 5 days to publish a comment regarding the entry into possession of the prize at the posting in which the winner was announced.

 12. The Contest Awards will be chosen by RECIPIENTE COSMETICE CRISTIAN SRL and are the ones posted on the Facebook page. In this regard, the RECIPIENTE COSMETICE CRISTIAN SRL decision is final. There is no alternative to converting prizes into money, and the prizes offered are not transferable.

13. The winners of the Contests will be announced on the Facebook page and / or by the email sent to one of the representatives of RECIPIENTE COSMETICE CRISTIAN SRL. If the email sent is not correct, the email address does not work or the Winner does not respond within 5 days to the request, RECIPIENTE COSMETICE CRISTIAN SRL may result in the disqualification and selection of another winner.

14. By participating in one or more Contests organized by RECIPIENTE COSMETICE CRISTIAN SRL, RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to keep and store the data and information transmitted by the participants and their use on the official website, Facebook page, announcement , pronouncing or writing the name of the Winners, the city or locality to which it belongs.

15. By participating in the Contest, the participants agree that Facebook cannot be held responsible for any problem related to the Contests or the actions of RECIPIENTE COSMETICE CRISTIAN SRL. Facebook is a registered trademark of Facebook Inc. Contests are in no way sponsored, supported or administered by Facebook. By participating in the Contest, the participant understands that the data offered are to RECIPIENTE COSMETICE CRISTIAN SRL and not to Facebook. Please address any competition questions to RECIPIENTE COSMETICE CRISTIAN SRL at the email address contact@recipientecosmetice.ro

16. RECIPIENTE COSMETICE CRISTIAN SRL assumes no responsibility in the event of an accident, disappointment, injury or loss suffered by any participant of the Contest. RECIPIENTE COSMETICE CRISTIAN SRL is not responsible for the problems related to the non-functioning of the communication networks, the telephone networks or the technical malfunction of any device or website or a combination thereof.

17. RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to change these Rules in any way without prior notice to any of the participants or to cancel and / or postpone the Contest for any reason. Any changes will be published in these terms and conditions.

18. The contests and the Rules are governed by the Romanian law and any disputes related to them will be handled in Romanian.

19. You can contact us in connection with these Contests by email: contact@recipientecosmetice.ro

20. These Rules, terms and conditions are the only ones that may be taken into account in the Contests and any other rules or terms and conditions are excluded. In the event of any dispute or conflict related to Contests, these rules, terms and conditions are the only ones that will be taken into consideration.


8. Final provisions

All statements regarding the products found on the website recipientecosmetice.ro are general, correct and complete information to the extent of our knowledge. If our clients, regardless of their status: natural persons or legal persons, use the products found on our site for professional use / production, they are solely responsible for complying with all laws and regulations in force. In these situations we recommend the purchase for the beginning of a limited number of products, for testing.

All the information presented on recipientecosmetice.ro regarding the essential oils: recommendations, method of use, dosage are issued based on the documentation received from the supplier, from the specialized literature available in various books, scientific scientific publications, aromatherapy websites or phytotherapy, all of these are purely informative, do not represent medical advice and cannot in any way take on our responsibility. We recommend addressing a doctor if they are used for medical purposes. Some of the essential oils contain photosensitizing molecules, which is why sun exposure is prohibited after using them or the products they have been included in.

The use of any product found on recipientecosmetice.ro is made under the exclusive responsibility of the user. Each person / user reacts differently to a particular product, so RECIPIENTE COSMETICE CRISTIAN SRL is not responsible for the user's own context, nor for the improper use by the customer of the products marketed on recipientecosmetice.ro, nor for any adverse reactions.

RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to select its clients and to refuse to collaborate with those clients who display inappropriate behavior and language or have historically refused / not received orders.

RECIPIENTE COSMETICE CRISTIAN SRL reserves the right to make any changes regarding these provisions as well as other changes on the structure and content of the site www.recipientecosmetice.ro, without any prior notification to users in this regard.


9. Cookies


Cookies and how they help you

Our site uses cookies, as do almost all websites, to give you the best experience possible. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

The characteristics of our cookies:

  • Help our site work as you would expect
  • Remember the settings during visits and between visits
  • Offers free services / content (thanks to advertising)
  • Improving site speed / security
  • Allow you to share pages with social networks like Facebook
  • Website customization to help you get what you need faster
  • We make marketing more efficient (in the end it helps us to offer the service we do at the price we offer)


We do not use cookies for:

  • Collection of personally identifiable information (without your express permission)
  • Collection of sensitive information (without your express permission)
  • Sales commissions


Granting permission to use cookies

If the software settings you use to view this site (your browser) are adjusted to accept the cookies we use and for the continued use of our site, then you agree to their use. If you want to remove or not use cookies on our site, you can learn how to do this below, but this will probably mean that our site will not work as you would expect.


More about our cookies


Cookies for website functions


Our own cookies


We use cookies to make our site work, including:

  • Making our shopping cart and checkout service
  • Determining whether or not you are connected
  • Remember your search settings
  • The memory of accepting our terms and conditions
  • It shows you which pages you recently visited
  • Allow you to add comments to our site
  • Adapting the content to your needs
  • Remembering that I already asked you some questions (for example, if you refused to use our application or participate in our survey)


There is no way to prevent the setting of these cookies other than by not using our site.


Third party functions

Our site, like most websites, includes features provided by third parties. A common example is a built-in YouTube video.

Disabling these cookies will probably disrupt the functions offered by these third parties


Cookies for social sites

The implications of confidentiality in this regard will vary from one social network to another and will depend on the privacy settings you have chosen in these networks.


Cookies for visitor statistics

We use cookies to compile visitor statistics, such as how many people have visited our site, what kind of technology they use (for example, Mac or Windows that helps identify when our site is not working as it should for certain technologies), how much time I spend on the site, what page to look at etc. This helps us to continuously improve our site. These programs called "analytics" also tell us how people came to this site (for example, from a search engine) and if they were here before helping us put more money into developing services for you.


Advertising cookies

Cookies are widely used in online advertising. Neither we, nor our advertising partners or partners can obtain personally identifiable information from these cookies. We work only with advertising partners working on accepted privacy standards, such as http://www.youronlinechoices.com/uk/iab-good-practice-principles

You can find out more about online advertising at http://www.youronlinechoices.com. You can opt-out of almost all advertising cookies from http://www.youronlinechoices.com/uk/your-ad-choices, although we would prefer not to advertise ultimately to keep most of the internet free . It is also worth noting that giving up advertising cookies does not mean that you will not see ads, but simply that they will not be adapted to you.


Banner Adverts

We fund our site by displaying ads as you browse our site. These ads are usually managed by a partner who specializes in providing ads for multiple sites. Invariably, these partners place cookies to collect anonymous data about the sites you visit, so they can customize ads for you, make sure you don't see the same ads too often, and finally report to advertisers about what ads work.


Remarketing cookies

You may notice that sometimes, after you've visited a site, you'll see an increased number of ads on the site you've visited. This is because advertisers, including ourselves, pay for these ads. The technology that does this is made possible by cookies and therefore allows us to place a so-called "remarketing cookie" during the visit. We use these ads to give you special offers, to encourage you to come back to our site. Don't worry that we are not able to contact you proactively because the entire process is completely anonymous. You may opt out of these cookies at any time, as explained above.


Disabling cookies

You can usually turn off cookies by adjusting your browser settings to stop accepting cookies (Learn how here). However, this will probably limit the functionality of our sites and a large part of the world's websites, because cookies are a standard part of most modern websites.

It is possible to control the presence of cookies with so-called "spyware". Instead of disconnecting cookies from your browser, an anti-spyware program may achieve the same goal by automatically deleting cookies that are considered invasive. Learn more about managing cookies with antispyware software.